Some items in our store may be offered to you as a subscription, a pre-order or try before you buy. This cancellation policy lays out how you can change or cancel these kinds of purchases.
Subscriptions
When you purchase a subscription you'll receive repeat deliveries. These are based on the subscription duration and frequency that you select.
Your payment details will be stored securely and you'll be charged for each of these deliveries, unless you choose to pay in advance.
Subscriptions include a minimum commitment of one billing cycle. By subscribing, you agree to be charged for at least one scheduled delivery beyond your initial order. You can cancel at any time, but cancellation takes effect only after that first scheduled delivery has been charged and shipped.
Some subscriptions may auto-renew at the end of their duration. If you don't want to renew a subscription you can cancel it.
If you want to cancel or change your subscription, you can do it at any time. Your order confirmation emails have links to your order. You can manage your subscription from there. You can also email hello@brumefilter.com. To avoid a charge, cancel at least 3 business days before the renewal date.
We'll send you an email reminder before each charge.
If you're a customer in the EU or UK, this does not affect your statutory right to withdraw from a purchase within 14 days of delivery.
See our returns policy for more details on returns and refunds.